IT FIRMS Solutions
Powerful project management that aligns the people and processes in your IT organization, empowering you to deliver superior technology solutions.
Superior client service is one of the most important objectives of your business. Missing deliverables can reduce custom satisfaction, result in service level penalties, loss of business and even worse, eliminate a competitive advantage.
AlignIT helps you manage your client projects, ensuring they are delivered on time, on budget and with the right amount of profit. Collaborate across your organization starting with project proposal and ending with project delivery, ensuring successful client service delivery and heightened customer satisfaction.
Managing resources in an IT-focused service organization can be a daunting task. Without the right level of visibility into resource utilization, available capacity or the ability to manage resource deliverables, you can quickly spiral into resource management chaos.
Eliminate resource management chaos and endless hours spent on manual reports that detail resource utilization and costs. AlignIT introduces instant visibility into resource utilization, availability and costs across your entire resource pool, located anywhere in the world. And AlignIT gives you powerful scheduling, time tracking and management tools that make certain your organization is running as efficiently as possible.
Costs can spiral out of control when resources are not properly utilized or projects go over budget.
With AlignIT, you can capture revenue, manage costs, track and plan profit margins and overall client profitability. Maximize resource utilization to minimize on the bench costs. Monitor your actual costs to safeguard profits and increase your organization’s financial performance.
Clients generally expect some reporting on status and service levels to ensure their services are performing as expected. Relying on custom spreadsheets or other manual reports can result in missed reporting requirements and errors.
AlignIT’s client portal is a great way to report status and service levels to your customers. Streamline delivery by collaborating with clients on project proposals and tender requests. AlignIT takes client service delivery to an entirely new level, giving you a competitive advantage that is sure to lock in future business and increase revenue.
In many cases, IT reporting is a collection of complicated, manually crafted spreadsheets. Data is collected from various sources making them error prone, difficult and time consuming to produce. And different versions of spreadsheets are spread out across your organization without any uniformity.
Strategic reporting introduces powerful insights into operational performance, income and expenses. AlignIT introduces better IT management through increased visibility into costs, performance, time and service health.